This is topic Incredible customer care in forum Calls and Gear forum at The New Huntmastersbbs!.
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Posted by Paul Melching (Member # 885) on June 05, 2007, 06:04 PM:
Shortly after I got a new fx 5 from Fox-pro my old 416 quit working. its about three years old so I mailed it back to the factory and asked them to repair it whether or not it was still covered by warranty. well about a week later a package comes to the door and not only did they fix the caller they repaired the remote antenna and upgraded it.they inclosed an invoice listing all repairs completed and a zero balance due.
It is so rare to be completely satisfied with a product or service these days I just wanted to post this and let everyone know what a stand up company Fox pro is as well as the people that run it. Thank You FOX PRO you guys are for real.
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